Store FAQ

FAQ for Esther’s Music Store

If you have questions that are not answered below, don’t hesitate to contact me!

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Who runs this store?
For physical CDs, you are buying directly from Esther.  She will handle (and sign) your CDs.  Contact Esther if you have questions.

Prefer digital downloads?
For MP3 downloads, scroll down on the Store Page to buy/download from CDBaby or Bandcamp.  As of now, these are the only two places you can download Stay Warm, which is great because they offer higher quality files, and they pay musicians much more than the competition.  Do please consider a physical CD, though!  You get gorgeously pristine audio, all the artwork and lyrics, and you can still copy the songs onto your device (and perhaps gift the hard copy to someone you like!)

How do I order physical CDs?
Click Buy Now on the first CD you’d like to purchase.   The screen will refresh and a shopping cart will appear.  Increase your quantity or add as many items as you wish.  Then use the Check Out button below your selections.

Can I just order by sending you a check, the old-fashioned way?
Of course!  Please contact me and tell me which CD(s) you’d like, your mailing address, and whether you’d like them signed.  I’ll reply with your total and the address I’d prefer you send the check to.

Is my credit card secure?
Yes!  You are paying for your purchases via Paypal – the most tried and tested secure payment option on the web.

Do I have to have a Paypal account?
Nope.  When you check out there will be an option to pay directly with a credit card, no paypal account needed.  You don’t have to sign up.  Of course if you already have a paypal account, the process is a little quicker.

Will you sign my CDs?
Yes!  That’s the beauty of ordering directly from me.  Please use the pull-down menu to indicate whether you’d like your CDs signed.  Once you are checking out you’ll see a place to tell me if you’d like it signed with a special message (if you don’t specify, I’ll just sign my name).   I can also leave it unsigned with the shrink-wrap still intact if that’s your preference.

What is the shipping cost?
You can calculate your shipping once you begin checking out (on the left side of the checkout window.)

Here’s the shipping charge if you order just one CD.  The per-CD shipping cost drops if you order more! Use the calculator when checking out!

U.S.A. Standard, single CD:   $2.50

Canada Economy, single CD :  $7.85

International Economy, single CD:   $9.85

How long will it take to receive my order?
It depends on the shipping method you choose.  From my end, I’ll ship your CD out as promptly as is humanly possible, usually within 24-48 hours of your order.

More questions?  Please contact me and I’ll do my best to answer.

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…a dulcimer, a flute, a song, a smile…